The first contact I had with Ruby Housing was when Kim Willems called me to ask if she could help get tenants for my rental property. I had the house listed on Trade Me, but was only getting time-wasters as I'd call them, no-one who was a suitable tenant. I'd had a lot of texts from other Property Management companies, I wasn't impressed with this type of communication - not very professional! So the fact that Kim called me instead of texting meant I was willing to meet with her and see what Ruby Housing could do for me. I had my own business for many years, so I care about professional business practice.

I had already looked at whether I should drop the price, and had spent a lot of time cleaning up the garden after the previous tenants had left. I wanted to present the home in a good condition, so a quality tenant would want to move in. I have kept the house well maintained, and I offered an extra bonus of whiteware at no extra charge, which helped attract the right tenant.

I've found the process to be very professional, smooth, and I'm happy with the tenant selected by Ruby Housing. The rental advertising is excellent, great photos and presented very well. They have hit the jackpot! And met my criteria very well. From the time I signed the agreement the property was advertised and rented within a week, which has taken all my stress away.

I would have no hesitation in recommending Ruby Housing!

David